APPA PUBLIC POWER MANAGERS CERTIFICATE PROGRAM
Facilitated Post-Course Webinar Series
The Utility Workforce of the Future: A New Look at Diversity
RECORDED June 20, 2019, 1:00-2:30 PM EDT
Utilities are experiencing a wave of retirements and are in the process of building a workforce that will carry their organizations into the future—hopefully successfully. As utility leaders think about how to attract and work with a new generation of employees, they will probably discover the opportunity and necessity of creating a workforce that has more variation and diversity than previously. This webinar will discuss the potential movement of utilities to creating a more diverse workforce that can garner the benefits and address the challenges inherent in diversity. We will look at all types of diversity from diversity in thinking and personality to racial, gender and ethnic diversity. We will avoid “politically correct” proscriptive thinking to engage in a discussion of meaningful small-scale change that can have a positive impact on the workforce and the utility.
Webinar Highlights:
Inevitability of diversity—changing demographics in US and regionally, percent of women in the workforce, minorities in the workplace, expectation of millennial employees now a significant presence in the workforce Benefits of diversity (business case)—numerous studies document benefits, including bottom line increases and success, greater innovation, stronger customer connections, better decision making, improved problem solving, better thinking Challenges—lack of comfort with diversity by dominant culture, need to build trust, paying lip service to diversity, need to make cultural changes to gain the benefits of diversity What to do to take advantage of opportunities for and necessity of diversity – review the organization culture’s ability to integrate diverse employees, broaden sources of recruiting, develop more avenues for effective listening and communication across the broad workforce
If you would LIKE to register for all 4 now, register for the September 27, 2018 RECORDED WEBINAR with the option to fully pre-pay there.
Registration Types: